Book&Go
Migration Guide · 5 phases · 4–8 weeks

How to Switch from Pike13 to Book & Go

A practical migration guide for sports clubs switching from lesson scheduling software to purpose-built sports club management. Covers pre-migration checklists, data export reality, member communication plans, dual-run period, cutover day, and first 30 days.

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30-min walkthrough · No credit card · Live in 4 weeks

How long does it take to switch from Pike13 to Book & Go?

Most clubs go live on Book & Go about 4 weeks after kickoff; a full switch from Pike13 with a dual-run period usually takes 4–8 weeks. We handle data migration, app setup, and training.

Published November 11, 2026Updated November 11, 2026
Clubs that moved to their own app
Padel BadePadel Bade
Jungle PadelJungle Padel
KrossKross
Padel ArenaPadel Arena
The LobThe Lob
Town PadelTown Padel
Prime PadelPrime Padel
PickleparkPicklepark
Island SportsIsland Sports
HOP IrelandHOP Ireland
Before you start

Is This Guide for You?

Switching platforms is a significant decision. Here's when it makes sense — and when staying on Pike13 may be better.

You Run a Sports Club, Not a Lesson Business

Pike13 was built for lesson-based businesses like swim schools, martial arts academies, and tennis lesson programs. If you run a court-based sports facility (padel, tennis, pickleball), you need court booking, tournament management, player rankings, and open-match coordination — features Pike13 does not offer because it was designed for class and lesson scheduling, not court-based sports.

No True White-Label Branded App Included

Pike13 offers a Pike13-branded client app on Essential and Advanced plans. Custom branded apps are only available on the Premium plan ($249/mo annually) or as an add-on with a one-time setup fee. Sports clubs need a fully branded white-label app published under the club's own name on the App Store and Google Play. Book & Go includes a true white-label app on all plans with no extra charge — your club's name, your club's brand, your developer account.

You Need Tournament and Competition Features

Pike13 has zero tournament management, brackets, or player ranking features. Skill tracking is available on the Premium plan but is not a tournament or ranking system. These features are irrelevant for lesson-based businesses but essential for sports clubs. Book & Go includes full tournament and league management with automated draws, brackets, pool play, and leaderboards — all included.

Lesson Scheduling, Not Court Operations

Pike13 is optimized for lesson scheduling with features like recurring classes, private appointments, family dependent management, and skill tracking. Sports clubs need court-specific booking, tournament systems, player matching, and competitive sports management. Book & Go handles court surfaces, time-slot booking, tournament brackets, and player rankings — features Pike13 simply does not offer.

An honest take

When Staying on Pike13 May Be Better

You Run a Lesson Business, Not a Sports ClubIf you run a swim school, martial arts academy, tennis lesson program, or fitness studio offering recurring classes and private appointments, Pike13's lesson scheduling features are purpose-built for that workflow. The platform is established in the lesson-based market with features tailored to that use case.
Your Business Model Is Lesson-Based, Not Court-BasedPike13 excels at class scheduling, private lesson management, and family dependent account tools. If your facility is primarily lesson-based (swim schools, martial arts, tennis lessons) and you don't need court booking or tournament features, Pike13 is a natural fit.
You Value Pike13's Family Account ManagementPike13 offers excellent family account management with individualized accounts for each child linked to parent accounts. Parents manage appointments, payments, and schedules for all dependents through a unified portal. This is a Pike13 specialty and particularly strong for businesses serving youth programs.
The plan

Migration Timeline: 5 Phases

Typical clubs complete migration in 4-8 weeks. Here's what happens in each phase.

W1W2W3W4W5W6W7W8W9W10W11W12
01 / 05 · Pre-Migration

Assessment & Planning

1-2 weeks
  • Inventory all courts, facilities, and venue-specific rules
  • Export member database from Pike13 (contact support for export assistance)
  • List active memberships, passes, punch cards, and access rules
  • Document open bookings (next 30-60 days)
  • Audit active payment methods, wallet credits, and outstanding balances
  • Review Pike13 contract for notice requirements or early termination fees
  • If switching from lesson-based to court-based operations, document new court booking requirements
  • Assign internal champion and backup contact
Your data

Data Export: What to Expect

No automated one-click migration exists. Here's the reality of what data can be moved and how.

Data typeHow it movesMigration reality
Member Contact DetailsCSV exportPike13 allows member data export. Request export from Pike13 support or your account dashboard. Book & Go can import via CSV (name, email, phone, membership tier).
Booking HistoryUpcoming 30–60 daysHistorical booking data export available from Pike13. Focus on importing upcoming bookings (next 30-60 days) to honor existing commitments.
Court & Facility ConfigRecreate manuallyManually recreate court setup in Book & Go (names, operating hours, pricing). Pike13's class-based system doesn't export court configurations directly.
Membership Tiers & RulesRecreate with CSDocument active membership types, passes, punch cards, and billing cycles. Recreate in Book & Go with CS help.
Wallet BalancesNo direct transferNo direct transfer. Options: honor balances manually in Book & Go wallets, or run down existing credits on Pike13 before cutover.
Class BookingsCSV exportPike13 allows booking exports. For court bookings, you'll need to export and manually recreate future bookings in Book & Go.

Important: Book & Go customer success handles data import coordination. Contact both Book & Go and Pike13 support to request export assistance. Export capabilities are available through Pike13's support team.

Bring your members along

Member Communication Plan

Clear, frequent communication is critical. Here's a proven 6-week campaign from first announcement to post-launch check-in.

Pro Tip: Use email, in-app push notifications, WhatsApp groups, and in-club posters. Redundant communication is good — many members only read the 3rd or 4th message.

Go-live day

Cutover Day Checklist

The day you flip the switch. Here's what needs to happen.

Rollback Plan: Keep Pike13 credentials active for 7 days after cutover in case you need to revert. Most clubs never need it, but having the option reduces risk.

Cutover · Day 18 / 8 done
  • Final member data sync (any new signups during dual-run)
  • Activate payment processing on Book & Go (Stripe/Revolut under your account)
  • Staff briefed: all bookings now Book & Go only
  • Pike13 booking engine paused or redirected
  • In-club signage updated (QR codes, app download posters)
  • Email + push notification sent: "We're live"
  • Monitor first-day transaction volume and support tickets
  • Backup plan: Pike13 credentials kept active for 7 days in case of rollback
After launch

First 30 Days: What to Watch

The first month is critical. Here's what to monitor and optimize.

  • 01Daily monitoring: bookings, payments, occupancy, support tickets
  • 02Re-engagement campaign for members who haven't downloaded the app
  • 03Push notification cadence: weekly tips, promotions, new features
  • 04Review analytics: peak times, court utilization, no-show rates
  • 05Staff feedback session: what's working, what needs improvement
  • 06Plan first owned-marketing push (email campaign, loyalty program launch)

Success Metric: Day 30

from this guide

By day 30, you should see 80%+ of active members using the new app, occupancy levels matching or exceeding pre-switch rates, and positive feedback on push notifications and new features.

An honest take

Where Pike13 Still Wins

Honest assessment: the areas where Pike13's offering remains strong.

Swim schoolsMartial artsTennis lessonsPrivate appointments

Lesson-Heavy Business Focus

Pike13 was built for lesson-based businesses like swim schools, martial arts academies, and tennis lesson programs. If you run recurring classes and private appointments, Pike13's feature set is tailored to that workflow.

1 PortalALL DEPENDENTSParent managementIndividual profiles

Family and Dependent Accounts

Pike13 offers excellent family account management with individualized accounts for each child linked to parent accounts. Parents manage appointments, payments, and schedules for all dependents through a unified portal. This is a Pike13 specialty and particularly strong for youth programs.

Transparent pricingUnlimited staff seatsUnlimited clients7-day free trial

Published Pricing

Pike13 publishes transparent pricing with clear tiers: Essential $139/mo annually ($159/mo monthly), Advanced $195/mo annually ($225/mo monthly), Premium $249/mo annually ($286/mo monthly). All plans include unlimited staff seats and client profiles. Book & Go pricing is quote-based.

Want to see a full feature-by-feature comparison?View Complete Comparison →

What exactly does a club get with Book & Go?

Each claim we make, with the detail behind it.

Your own branded app
Native iOS and Android apps on the App Store and Google Play, published under your club's name and developer account. Players book in your app, not in a marketplace next to other clubs.
0% commission
You pay a one-time setup fee and a flat monthly subscription. No per-booking commission, no player fees and no feature gates.
Payments go to your account
Online payments run through your club's own payment-gateway account (for example your own Stripe account), so money settles to the club. 19 gateways are already integrated, including Stripe, Airwallex, Xendit, Midtrans, Razorpay, Revolut, Worldpay.
Live in about 4 weeks
Typical clubs launch about 4 weeks after kickoff. A full switch from another system with a dual-run period usually takes 4–8 weeks.

Included in every plan

  • Your own iOS and Android app, published on the App Store and Google Play under your club's name and developer account
  • Booking for courts, classes, lessons and events, with real-time availability
  • Online payments through your own payment-gateway account, so money settles to you
  • Memberships, class packs, wallet credit, vouchers and loyalty points
  • Open matches and tournaments
  • Coach app and coach scheduling
  • Back-office dashboard: calendar, customers, reports, point of sale
  • Multi-venue support from one back office
  • Dedicated account manager, onboarding and staff training

What happens after you get in touch

  1. 30-minute demo. A 30-minute call on Google Meet. We show the booking flow, the back office and a first look at your app in your colours.
  2. Written quote within 24 hours. You get a one-time setup fee and a flat monthly subscription in writing. No per-booking commission.
  3. Design and setup. We design the app in your brand, configure courts, prices, memberships and your payment gateway, and import your existing customers.
  4. App Store and Google Play launch. Your app is published under your club's name. Typical clubs are live about 4 weeks after kickoff; a full switch with a dual-run period usually takes 4–8 weeks.
FAQ

Migration FAQ

Still deciding? See why clubs leave Pike13.

Why Switch from Pike13 →
How long does the full migration take?
Most clubs complete the migration in 4-8 weeks from kickoff to cutover. The timeline includes setup, member onboarding, a dual-run period, and final cutover. Clubs with complex integrations or large member bases may need 8-12 weeks.
Can I run Pike13 and Book & Go in parallel during the transition?
Yes. Many clubs run both systems for 2-4 weeks while members transition. During this period, freeze long-horizon bookings on Pike13 (bookings beyond the cutover date) to avoid conflicts.
What happens to existing Pike13 bookings?
All bookings made before cutover are honored. Book & Go imports upcoming reservations (next 30-60 days) so members see their existing bookings in the new app.
How do we migrate member wallet balances?
Wallet balances cannot be automatically transferred. Options: (1) manually credit wallets in Book & Go based on Pike13 export, or (2) allow members to spend down Pike13 credits before cutover.
Do we need to notify Pike13 before switching?
Review your Pike13 contract for notice requirements. Some agreements have notice periods or early termination fees. Contact Pike13 support to discuss your exit plan.
What if our members refuse to switch?
Resistance is rare when migration is well-communicated. Key tactics: (1) early preview access for loyal members, (2) emphasize benefits (your own branded app, tournaments and rankings, built-in POS, zero commission), (3) in-club support during first week. Most clubs see 80%+ adoption within 2 weeks.
Can I export all my data from Pike13?
Yes. Pike13 allows member data, booking history, and class schedules to be exported. Contact Pike13 support to request data export. Book & Go customer success will coordinate with you to ensure a smooth data import.
Is Book & Go suitable for lesson programs like Pike13?
Book & Go supports class booking and lesson scheduling. However, Pike13 was specifically built for lesson-heavy businesses. If you run a lesson program (swim school, martial arts, tennis lessons), Pike13 may be a better fit. If you run a court-based sports club that also offers lessons, Book & Go is purpose-built for that.
Does Pike13 support court-based sports clubs?
Pike13 uses class and appointment scheduling that does not translate well to court operations. It lacks court-specific features like court booking, tournament management, player rankings, and open-match coordination. Sports clubs typically find Pike13's lesson scheduling focus a poor fit for court-based operations.
Will I lose features if I switch from Pike13 to Book & Go?
No. Book & Go offers equivalent class booking and lesson scheduling features. You gain court booking, tournament management, player rankings, open-match coordination, and white-label app — all included.
How much does it cost to switch from Pike13 to Book & Go?
Book & Go has a one-time setup fee plus a flat monthly subscription with zero per-booking fees. The total cost depends on your club's specific needs. Contact us for a written quote — we reply within 24 hours.

Ready to Make the Switch?

Schedule a migration planning call with our team. We'll walk through your specific situation, answer your questions, and build a custom timeline for your club.

30-min walkthrough · No credit card · Live in 4 weeks
How to Switch from Pike13 to Book & Go | Migration Guide for Sports Clubs