What is Playtomic's commission structure?
Playtomic pricing and commission structure is not published on their public website. Contact Playtomic directly to verify commission rates, player service fees, and subscription pricing for your specific situation. With Book & Go, your flat subscription has zero per-booking commission — all revenue stays with you.
Can I keep using Playtomic as a marketplace while using Book & Go?
Yes. Some clubs use Playtomic as a discovery channel while running core operations on Book & Go. However, most clubs find that once existing players have the branded app, they stop using Playtomic entirely. Evaluate whether marketplace fees are worth the incremental discovery traffic.
What happens to my player data if I leave Playtomic?
Player data on Playtomic belongs to the platform. With Book & Go, you own everything — player profiles, booking history, contact details, emails. If you ever switch away from Book & Go, your data comes with you. No lock-in.
Will I lose the marketplace demand if I leave Playtomic?
Yes, you will lose access to players searching on the Playtomic marketplace. However, the trade-off is: (1) no per-booking commission, (2) your own branded app building long-term loyalty, (3) full control of player data and marketing. Most clubs find the economics favor independence once they establish their own brand.
Does Book & Go support the same sports as Playtomic?
Yes. Book & Go supports padel, tennis, pickleball, squash, badminton, and other racket sports. We also support fitness, wellness, and multi-sport facilities. If Playtomic works for your sport, Book & Go will too.
How long does migration from Playtomic to Book & Go take?
Most clubs are fully operational about 4 weeks after kickoff. We handle app setup, branding, and data migration. Your existing customers can be imported and invited to download your new branded app. You can optionally keep a Playtomic listing running in parallel during the transition.