Which classes appear on ClassPass?
Group classes and events with fixed start times that are published and visible in your Book & Go app. Class name, description, schedule, coach and available spots all sync automatically.
Do I need to manage bookings in two places?
No. ClassPass members book through ClassPass, and the reservation lands directly in your Book & Go calendar with the rest of your bookings. Spot counts update in real time, so a class can never be overbooked across the two platforms.
What about cancellations and no-shows?
If you cancel a class in Book & Go, ClassPass reservations are released automatically. Attendance (attended, missed, late cancel) is reported back to ClassPass after each class without any action on your side.
How long does activation take?
Enabling the integration on the Book & Go side is typically done within one business day. ClassPass then links your venue on their side — timing for that step is up to the ClassPass team.