A practical, operator-focused migration guide covering pre-migration checklists, data export reality, member communication plans, dual-run period, cutover day, and first 30 days.
Most clubs go live on Book & Go about 4 weeks after kickoff; a full switch from Play by Point with a dual-run period usually takes 4–8 weeks. We handle data migration (members, bookings), app setup, and training. Timeline depends on your data volume and whether you need to maintain UK-specific integrations.
Switching platforms is a significant decision. Here's when it makes sense — and when staying on Play by Point may be better.
Play by Point locks the white-label app behind their Premium plan at $599/mo (or $499/mo annual). Essential and Advanced plans do not include a branded app — your club appears without your own brand. Book & Go includes a native iOS/Android app under your club name on all plans, no Premium tier required.
Play by Point charges card processing fees on every transaction: Essential plans pay 2.9%+$0.30 per transaction; Advanced/Premium pay 2.7%+$0.15. For a club processing $50,000/month in bookings, that's ~$1,350-$1,500/month. Book & Go operates on a flat subscription with zero booking commissions — connect your own Stripe or Revolut and keep 100% of revenue.
Play by Point does not publish league or tournament features on their pricing or solutions pages. If you're running padel, pickleball, or tennis leagues with brackets, pools, and ranked open matches, Book & Go was built for that — full league management, tournament scheduling, and open match results natively included.
Play by Point focuses on US pickleball and padel clubs and does not publish multi-language or multi-currency capabilities. If you're planning international expansion, operate multiple locations across regions, or need non-English interfaces, Book & Go supports multi-language and multi-currency deployment worldwide.
Typical clubs complete migration in 4-8 weeks. Here's what happens in each phase.
No automated one-click migration exists. Here's the reality of what data can be moved and how.
Important: Book & Go customer success handles data import coordination. Contact both Book & Go and Play by Point support to request export assistance. Export options from Play by Point are not published; verify with vendor before migration planning.
Clear, frequent communication is critical. Here's a proven 6-week campaign from first announcement to post-launch check-in.
Pro Tip: Use email, in-app push notifications, WhatsApp groups, and in-club posters. Redundant communication is good — many members only read the 3rd or 4th message.
The day you flip the switch. Here's what needs to happen.
Rollback Plan: Keep Play by Point credentials active for 7 days after cutover in case you need to revert. Most clubs never need it, but having the option reduces risk.
The first month is critical. Here's what to monitor and optimize.
By day 30, you should see 80%+ of active members using the new app, occupancy levels matching or exceeding pre-switch rates, and positive feedback on push notifications and new features.
Honest assessment: the areas where Play by Point's offering remains strong.
Play by Point publishes plan tiers on playbypoint.com/pricing: Essential at $199/mo ($159 annual), Advanced at $399/mo ($329 annual), and Premium at $599/mo ($499 annual). Book & Go requires a quote. If you prefer to compare prices upfront, Play by Point wins here.
Play by Point markets to US pickleball and padel clubs with integrations like NPRP and DUPR ratings. If your club is US-based and focused on pickleball or padel with those rating systems, Play by Point has a strong ecosystem.
Play by Point Essential at $199/mo includes reservations, programs, lessons, POS, payments, waivers, and check-in without a branded app. If you don't need white-label branding and want to start at a lower price point, Essential is a solid entry tier.
Each claim we make, with the detail behind it.
