Book&Go
Migration Guide · 5 phases · 4–8 weeks

How to Switch from WellnessLiving to Book & Go

A practical migration guide for sports clubs switching from fitness studio software to purpose-built sports club management. Covers pre-migration checklists, data export reality, member communication plans, dual-run period, cutover day, and first 30 days.

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30-min walkthrough · No credit card · Live in 4 weeks

How long does it take to switch from WellnessLiving to Book & Go?

Most clubs go live on Book & Go about 4 weeks after kickoff; a full switch from WellnessLiving with a dual-run period usually takes 4–8 weeks. We handle data migration, app setup, and training.

Published October 27, 2026Updated October 27, 2026
Clubs that moved to their own app
Padel BadePadel Bade
Jungle PadelJungle Padel
KrossKross
Padel ArenaPadel Arena
The LobThe Lob
Town PadelTown Padel
Prime PadelPrime Padel
PickleparkPicklepark
Island SportsIsland Sports
HOP IrelandHOP Ireland
Before you start

Is This Guide for You?

Switching platforms is a significant decision. Here's when it makes sense — and when staying on WellnessLiving may be better.

You Run a Sports Club, Not a Wellness Studio

WellnessLiving was built for fitness studios, yoga centers, and wellness businesses. If you run a court-based sports facility (padel, tennis, pickleball), you need court booking, tournament management, player rankings, and open-match coordination — features WellnessLiving does not offer because it was designed for class-based scheduling and wellness appointments, not court operations.

Modular Pricing With Unclear Total Cost

WellnessLiving uses modular pricing where features are split across different plans and add-ons. Pricing is available on request, and you have no clear picture of total cost until you talk to sales. The complexity of plan selection and add-on costs makes budgeting difficult. Book & Go offers flat subscription pricing with zero per-booking fees — predictable cost regardless of volume.

You Need Tournament and Competition Features

WellnessLiving has zero tournament management, brackets, or player ranking features. These features are irrelevant for wellness businesses but essential for sports clubs. Book & Go includes full tournament and league management with automated draws, brackets, pool play, and leaderboards — all included.

Class Scheduling, Not Court Operations

WellnessLiving is optimized for class-based scheduling and membership management for wellness businesses. Sports clubs need court-specific booking, tournament systems, player matching, and competitive sports management. Book & Go handles court surfaces, time-slot booking, tournament brackets, and player rankings — features WellnessLiving simply does not offer.

An honest take

When Staying on WellnessLiving May Be Better

You Run a Wellness Business, Not a Sports ClubIf you run a yoga studio, Pilates gym, wellness center, or fitness studio, WellnessLiving's class and appointment scheduling is purpose-built for that workflow. The platform is established in the fitness/wellness industry with features tailored to that vertical.
Your Business Model Is Class-Based, Not Court-BasedWellnessLiving excels at class scheduling, recurring sessions, and wellness appointment management. If your facility is primarily class-based (yoga, Pilates, fitness classes, personal training) and you don't need court booking or tournament features, WellnessLiving is a natural fit.
You Value WellnessLiving's Wellness Industry FocusWellnessLiving offers features designed specifically for wellness businesses including spa management, beauty services, retail integration, and marketing automation tailored to fitness and wellness. If these features are core to your business, WellnessLiving's specialization is an asset.
The plan

Migration Timeline: 5 Phases

Typical clubs complete migration in 4-8 weeks. Here's what happens in each phase.

W1W2W3W4W5W6W7W8W9W10W11W12
01 / 05 · Pre-Migration

Assessment & Planning

1-2 weeks
  • Inventory all courts, facilities, and venue-specific rules
  • Export member database from WellnessLiving (contact support for export format)
  • List active memberships, recurring billings, and access rules
  • Document open bookings (next 30-60 days)
  • Audit active payment methods, wallet credits, and outstanding balances
  • Review WellnessLiving contract for notice requirements or early termination fees
  • If switching from class-based to court-based operations, document new court booking requirements
  • Assign internal champion and backup contact
Your data

Data Export: What to Expect

No automated one-click migration exists. Here's the reality of what data can be moved and how.

Data typeHow it movesMigration reality
Member Contact DetailsCSV importRequest export from WellnessLiving support. Export format depends on your WellnessLiving plan and modules. Book & Go can import via CSV (name, email, phone, membership tier).
Booking HistoryUpcoming 30–60 daysHistorical booking data export availability depends on your plan. Focus on importing upcoming bookings (next 30-60 days) to honor existing commitments.
Court & Facility ConfigRecreate manuallyManually recreate court setup in Book & Go (names, operating hours, pricing). WellnessLiving's class-based system doesn't export court configurations directly.
Membership Tiers & RulesRecreate with CSDocument active membership types, benefits, and billing cycles. Recreate in Book & Go with CS help.
Wallet BalancesNo direct transferNo direct transfer. Options: honor balances manually in Book & Go wallets, or run down existing credits on WellnessLiving before cutover.
Class & Appointment HistoryLimited exportWellnessLiving allows class/appointment exports (plan-dependent). For court bookings, you'll need to export and manually recreate future bookings in Book & Go.

Important: Book & Go customer success handles data import coordination. Contact both Book & Go and WellnessLiving support to request export assistance. Export capabilities vary by WellnessLiving plan; verify with vendor before migration planning.

Bring your members along

Member Communication Plan

Clear, frequent communication is critical. Here's a proven 6-week campaign from first announcement to post-launch check-in.

Pro Tip: Use email, in-app push notifications, WhatsApp groups, and in-club posters. Redundant communication is good — many members only read the 3rd or 4th message.

Go-live day

Cutover Day Checklist

The day you flip the switch. Here's what needs to happen.

Rollback Plan: Keep WellnessLiving credentials active for 7 days after cutover in case you need to revert. Most clubs never need it, but having the option reduces risk.

Cutover · Day 18 / 8 done
  • Final member data sync (any new signups during dual-run)
  • Activate payment processing on Book & Go (Stripe/Revolut under your account)
  • Staff briefed: all bookings now Book & Go only
  • WellnessLiving booking engine paused or redirected
  • In-club signage updated (QR codes, app download posters)
  • Email + push notification sent: "We're live"
  • Monitor first-day transaction volume and support tickets
  • Backup plan: WellnessLiving credentials kept active for 7 days in case of rollback
After launch

First 30 Days: What to Watch

The first month is critical. Here's what to monitor and optimize.

  • 01Daily monitoring: bookings, payments, occupancy, support tickets
  • 02Re-engagement campaign for members who haven't downloaded the app
  • 03Push notification cadence: weekly tips, promotions, new features
  • 04Review analytics: peak times, court utilization, no-show rates
  • 05Staff feedback session: what's working, what needs improvement
  • 06Plan first owned-marketing push (email campaign, loyalty program launch)

Success Metric: Day 30

from this guide

By day 30, you should see 80%+ of active members using the new app, occupancy levels matching or exceeding pre-switch rates, and positive feedback on push notifications and new features.

An honest take

Where WellnessLiving Still Wins

Honest assessment: the areas where WellnessLiving's offering remains strong.

YogaPilatesWellnessFitness classes

Fitness & Wellness Studio Focus

WellnessLiving was built for fitness studios, yoga centers, and wellness businesses. If you run a gym, yoga studio, or wellness center focused on class bookings and membership management, WellnessLiving's feature set is tailored to that workflow.

Contact salesPRICING AVAILABLE ON REQUESTEstablished platformWellness focus

Established in Wellness Industry

WellnessLiving has a strong presence in the fitness and wellness industry. If your business model follows traditional gym/studio operations, WellnessLiving provides features built for that market with a track record in the wellness space.

Marketing automationClient retentionAchieve Mobile AppWellness reporting

Comprehensive Wellness Features

WellnessLiving offers features designed for wellness businesses including staff management, client retention tools, marketing automation, and reporting specific to fitness studios and wellness centers. The Achieve Mobile App provides a branded app solution for wellness businesses.

Want to see a full feature-by-feature comparison?View Complete Comparison →

What exactly does a club get with Book & Go?

Each claim we make, with the detail behind it.

Your own branded app
Native iOS and Android apps on the App Store and Google Play, published under your club's name and developer account. Players book in your app, not in a marketplace next to other clubs.
0% commission
You pay a one-time setup fee and a flat monthly subscription. No per-booking commission, no player fees and no feature gates.
Payments go to your account
Online payments run through your club's own payment-gateway account (for example your own Stripe account), so money settles to the club. 19 gateways are already integrated, including Stripe, Airwallex, Xendit, Midtrans, Razorpay, Revolut, Worldpay.
Live in about 4 weeks
Typical clubs launch about 4 weeks after kickoff. A full switch from another system with a dual-run period usually takes 4–8 weeks.

Included in every plan

  • Your own iOS and Android app, published on the App Store and Google Play under your club's name and developer account
  • Booking for courts, classes, lessons and events, with real-time availability
  • Online payments through your own payment-gateway account, so money settles to you
  • Memberships, class packs, wallet credit, vouchers and loyalty points
  • Open matches and tournaments
  • Coach app and coach scheduling
  • Back-office dashboard: calendar, customers, reports, point of sale
  • Multi-venue support from one back office
  • Dedicated account manager, onboarding and staff training

What happens after you get in touch

  1. 30-minute demo. A 30-minute call on Google Meet. We show the booking flow, the back office and a first look at your app in your colours.
  2. Written quote within 24 hours. You get a one-time setup fee and a flat monthly subscription in writing. No per-booking commission.
  3. Design and setup. We design the app in your brand, configure courts, prices, memberships and your payment gateway, and import your existing customers.
  4. App Store and Google Play launch. Your app is published under your club's name. Typical clubs are live about 4 weeks after kickoff; a full switch with a dual-run period usually takes 4–8 weeks.
FAQ

Migration FAQ

Still deciding? See why clubs leave WellnessLiving.

Why Switch from WellnessLiving →
How long does the full migration take?
Most clubs complete the migration in 4-8 weeks from kickoff to cutover. The timeline includes setup, member onboarding, a dual-run period, and final cutover. Clubs with complex integrations or large member bases may need 8-12 weeks.
Can I run WellnessLiving and Book & Go in parallel during the transition?
Yes. Many clubs run both systems for 2-4 weeks while members transition. During this period, freeze long-horizon bookings on WellnessLiving (bookings beyond the cutover date) to avoid conflicts.
What happens to existing WellnessLiving bookings?
All bookings made before cutover are honored. Book & Go imports upcoming reservations (next 30-60 days) so members see their existing bookings in the new app.
How do we migrate member wallet balances?
Wallet balances cannot be automatically transferred. Options: (1) manually credit wallets in Book & Go based on WellnessLiving export, or (2) allow members to spend down WellnessLiving credits before cutover.
Do we need to notify WellnessLiving before switching?
Review your WellnessLiving contract for notice requirements. Some agreements have notice periods or early termination fees. Contact WellnessLiving support to discuss your exit plan.
What if our members refuse to switch?
Resistance is rare when migration is well-communicated. Key tactics: (1) early preview access for loyal members, (2) emphasize benefits (your own branded app, tournaments and rankings, built-in POS, zero commission), (3) in-club support during first week. Most clubs see 80%+ adoption within 2 weeks.
Can I export all my data from WellnessLiving?
Export capabilities depend on your WellnessLiving plan. Contact WellnessLiving support to request member data, booking history, and class schedules. Book & Go customer success will coordinate with you to ensure a smooth data import.
Is Book & Go suitable for wellness studios like WellnessLiving?
Book & Go supports class scheduling, event registration, and POS features. However, WellnessLiving was specifically built for wellness businesses. If you run a pure wellness studio (yoga, Pilates, spa), WellnessLiving may be a better fit. If you run a court-based sports club that also offers fitness classes, Book & Go is purpose-built for that.
Does WellnessLiving support court-based sports clubs?
WellnessLiving uses class/appointment-based booking that does not translate well to court operations. It lacks court-specific features like court scheduling, tournament management, player rankings, and open-match coordination. Sports clubs typically find WellnessLiving's wellness focus a poor fit for court-based operations.
Will I lose features if I switch from WellnessLiving to Book & Go?
No. Book & Go offers equivalent class scheduling, event registration, and POS features. You gain court booking, tournament management, player rankings, open-match coordination, and white-label app — all included.
How much does it cost to switch from WellnessLiving to Book & Go?
Book & Go has a one-time setup fee plus a flat monthly subscription with zero per-booking fees. The total cost depends on your club's specific needs. Contact us for a written quote — we reply within 24 hours.

Ready to Make the Switch?

Schedule a migration planning call with our team. We'll walk through your specific situation, answer your questions, and build a custom timeline for your club.

30-min walkthrough · No credit card · Live in 4 weeks
How to Switch from WellnessLiving to Book & Go: Complete Migration Guide