Migration Guide · 5 phases · 4–8 weeks

How to Switch from TPC Matchpoint to Book & Go

A practical, operator-focused migration guide covering pre-migration checklists, data export reality, member communication plans, dual-run period, cutover day, and first 30 days.

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30-min walkthrough · No credit card · Live in 4 weeks

How long does it take to switch from TPC Matchpoint to Book & Go?

Most clubs go live on Book & Go about 4 weeks after kickoff; a full switch from TPC Matchpoint with a dual-run period usually takes 4–8 weeks. We handle data migration from the legacy system, app setup, and training.

Published October 16, 2026Updated October 16, 2026
Clubs that moved to their own app
Padel BadePadel Bade
Jungle PadelJungle Padel
KrossKross
Padel ArenaPadel Arena
The LobThe Lob
Town PadelTown Padel
Prime PadelPrime Padel
PickleparkPicklepark
Island SportsIsland Sports
HOP IrelandHOP Ireland
Before you start

Is This Guide for You?

Switching platforms is a significant decision. Here's when it makes sense — and when staying on TPC Matchpoint may be better.

You Want Standalone White-Label, Not MATCHi Ecosystem Coupling

TPC Matchpoint is the branded-app product in the MATCHi family. If you want optional exposure to the MATCHi marketplace and MATCHi TV streaming, Matchpoint offers that ecosystem coupling. Book & Go is 100% standalone white-label without any marketplace or external platform dependencies — your brand, your rules, no shared ecosystem ties.

You Need Open Matches and Padel-First Community Engagement

TPC Matchpoint publishes tournaments and leagues but does not publish open match features on their website. Book & Go was built padel-first with open matches, player matchmaking, leagues, tournaments, and ranked results natively integrated — designed to maximize court utilization and community engagement from day one.

You Need Multi-Language and Multi-Currency for Global Operations

TPC Matchpoint does not publish multi-language or multi-currency capabilities on their website. Book & Go supports full multi-language interfaces (English, Spanish, Portuguese, French, German, Chinese) and multi-currency payments worldwide. If your club operates in multiple markets or serves international members, Book & Go is purpose-built for global operations.

You Want Built-In POS and Retail Management

TPC Matchpoint does not publish a POS feature on their public site. Book & Go includes an integrated point-of-sale system for pro shop, food & beverage, and merchandise — all connected to member profiles, booking data, and club analytics. Sell products, track inventory, manage retail alongside court operations.

An honest take

When Staying on TPC Matchpoint May Be Better

Automatic Access Control and Court Lighting Are Mission-CriticalTPC Matchpoint publishes automatic access control and court lighting control (PIN with booking) as built-in features. If your club requires fully automated door access and lighting without manual operation, and you're satisfied with Matchpoint's hardware integrations, these are established capabilities. Book & Go offers door access integrations — verify your specific lighting control requirements before switching.
You Need a Dedicated Stand-Alone Coach AppTPC Matchpoint offers a dedicated stand-alone coaches app as a separate product. If your coaching staff requires a fully independent coach application outside the main platform, Matchpoint provides that. Book & Go integrates coach tools into the platform's unified coach portal.
MATCHi TV Streaming at Courts Is a Key DifferentiatorTPC Matchpoint offers MATCHi TV streaming integration (QR at court) as part of their ecosystem. If court-side video streaming and MATCHi TV exposure are central to your member experience or revenue model, this is a differentiator. Book & Go does not currently integrate with MATCHi TV.
The plan

Migration Timeline: 5 Phases

Typical clubs complete migration in 4-8 weeks. Here's what happens in each phase.

W1W2W3W4W5W6W7W8W9W10W11W12
01 / 05 · Pre-Migration

Assessment & Planning

1-2 weeks
  • Inventory all courts, facilities, and venue-specific rules
  • Export member database (request from TPC Matchpoint support — export options not published)
  • List active memberships, recurring billings, and access rules
  • Document open bookings (next 30-60 days)
  • Audit active payment methods, wallet credits, and outstanding balances
  • Review TPC Matchpoint contract for notice requirements or early termination fees
  • If using MATCHi TV or marketplace: assess impact of losing that exposure on booking volume
  • If using automatic lighting control: verify Book & Go integrations meet hardware requirements
  • Assign internal champion and backup contact
Your data

Data Export: What to Expect

No automated one-click migration exists. Here's the reality of what data can be moved and how.

Data typeHow it movesMigration reality
Member Contact DetailsCSV importRequest from TPC Matchpoint support. Export options are not published on their website. Book & Go can import via CSV (name, email, phone, membership tier).
Booking HistoryUpcoming 30–60 daysHistorical booking data may be limited. Focus on importing upcoming bookings (next 30-60 days) to honor commitments.
Court & Facility ConfigRecreate manuallyManually recreate court setup in Book & Go (names, operating hours, pricing). No automated export from TPC Matchpoint.
Membership Tiers & RulesRecreate with CSDocument active membership types, benefits, and billing cycles. Recreate in Book & Go with CS help.
Wallet Balances / Club BalanceNo direct transferTPC Matchpoint offers club balance and wallet features. No direct transfer. Options: honor balances manually in Book & Go wallets, or run down existing credits on TPC Matchpoint before cutover.
Coach ProfilesRecreate accountsRecreate coach accounts in Book & Go. No bulk import tool; typically 5-20 coaches per club.

Important: Book & Go customer success handles data import coordination. Contact both Book & Go and TPC Matchpoint support to request export assistance. Export options from TPC Matchpoint are not published; verify with vendor before migration planning.

Bring your members along

Member Communication Plan

Clear, frequent communication is critical. Here's a proven 6-week campaign from first announcement to post-launch check-in.

Pro Tip: Use email, in-app push notifications, WhatsApp groups, and in-club posters. Redundant communication is good — many members only read the 3rd or 4th message.

Go-live day

Cutover Day Checklist

The day you flip the switch. Here's what needs to happen.

Rollback Plan: Keep TPC Matchpoint credentials active for 7 days after cutover in case you need to revert. Most clubs never need it, but having the option reduces risk.

Cutover · Day 18 / 8 done
  • Final member data sync (any new signups during dual-run)
  • Activate payment processing on Book & Go (Stripe/Revolut under your account)
  • Staff briefed: all bookings now Book & Go only
  • TPC Matchpoint booking engine paused or redirected
  • In-club signage updated (QR codes, app download posters)
  • Email + push notification sent: "We're live"
  • Monitor first-day transaction volume and support tickets
  • Backup plan: TPC Matchpoint credentials kept active for 7 days in case of rollback
After launch

First 30 Days: What to Watch

The first month is critical. Here's what to monitor and optimize.

  • 01Daily monitoring: bookings, payments, occupancy, support tickets
  • 02Re-engagement campaign for members who haven't downloaded the app
  • 03Push notification cadence: weekly tips, promotions, new features
  • 04Review analytics: peak times, court utilization, no-show rates
  • 05Staff feedback session: what's working, what needs improvement
  • 06If migrated from MATCHi marketplace: compare booking volume from owned channels vs former marketplace traffic
  • 07Plan first owned-marketing push (email campaign, loyalty program launch)

Success Metric: Day 30

from this guide

By day 30, you should see 80%+ of active members using the new app, occupancy levels matching or exceeding pre-switch rates, and positive feedback on push notifications and new features.

An honest take

Where TPC Matchpoint Still Wins

Honest assessment: the areas where TPC Matchpoint's offering remains strong.

Automatic access + lightsStand-alone coach appMATCHi TV streaming

Deep European Racket Sports Operations

TPC Matchpoint has built deep operational expertise for European racket clubs: automatic access and light control, stand-alone coach app, MATCHi TV integration, and long-tenure presence in European and Latin American markets. If your club needs these specialized features, Matchpoint has them.

MATCHiMARKETPLACE + TV ECOSYSTEMPlayer discoveryOptional coupling

Optional MATCHi Marketplace and TV Ecosystem

TPC Matchpoint is the branded-app product in the MATCHi family. If you want optional exposure to the MATCHi player marketplace and MATCHi TV streaming ecosystem, Matchpoint offers that coupling. This can drive player discovery and additional booking traffic.

EuropeLatin AmericaLong-tenure presence

Established Long-Tenure Footprint in Europe and Latin America

TPC Matchpoint has a long-standing presence in European and Latin American racket sports markets. If your club is in these regions and values a provider with deep local market knowledge and established regional operations, Matchpoint has that history.

Want to see a full feature-by-feature comparison?View Complete Comparison →

What exactly does a club get with Book & Go?

Each claim we make, with the detail behind it.

Your own branded app
Native iOS and Android apps on the App Store and Google Play, published under your club's name and developer account. Players book in your app, not in a marketplace next to other clubs.
0% commission
You pay a one-time setup fee and a flat monthly subscription. No per-booking commission, no player fees and no feature gates.
Payments go to your account
Online payments run through your club's own payment-gateway account (for example your own Stripe account), so money settles to the club. 19 gateways are already integrated, including Stripe, Airwallex, Xendit, Midtrans, Razorpay, Revolut, Worldpay.
Live in about 4 weeks
Typical clubs launch about 4 weeks after kickoff. A full switch from another system with a dual-run period usually takes 4–8 weeks.

Included in every plan

  • Your own iOS and Android app, published on the App Store and Google Play under your club's name and developer account
  • Booking for courts, classes, lessons and events, with real-time availability
  • Online payments through your own payment-gateway account, so money settles to you
  • Memberships, class packs, wallet credit, vouchers and loyalty points
  • Open matches and tournaments
  • Coach app and coach scheduling
  • Back-office dashboard: calendar, customers, reports, point of sale
  • Multi-venue support from one back office
  • Dedicated account manager, onboarding and staff training

What happens after you get in touch

  1. 30-minute demo. A 30-minute call on Google Meet. We show the booking flow, the back office and a first look at your app in your colours.
  2. Written quote within 24 hours. You get a one-time setup fee and a flat monthly subscription in writing. No per-booking commission.
  3. Design and setup. We design the app in your brand, configure courts, prices, memberships and your payment gateway, and import your existing customers.
  4. App Store and Google Play launch. Your app is published under your club's name. Typical clubs are live about 4 weeks after kickoff; a full switch with a dual-run period usually takes 4–8 weeks.
FAQ

Migration FAQ

Still deciding? See why clubs leave TPC Matchpoint.

Why Switch from TPC Matchpoint →
How long does the full migration take?
Most clubs complete the migration in 4-8 weeks from kickoff to cutover. The timeline includes setup, member onboarding, a dual-run period, and final cutover. Clubs with complex integrations or large member bases may need 8-12 weeks.
Can I run TPC Matchpoint and Book & Go in parallel during the transition?
Yes. Many clubs run both systems for 2-4 weeks while members transition. During this period, freeze long-horizon bookings on TPC Matchpoint (bookings beyond the cutover date) to avoid conflicts.
What happens to existing TPC Matchpoint bookings?
All bookings made before cutover are honored. Book & Go imports upcoming reservations (next 30-60 days) so members see their existing bookings in the new app.
How do we migrate member wallet balances and club balance?
TPC Matchpoint offers club balance and wallet features. Wallet balances cannot be automatically transferred. Options: (1) manually credit wallets in Book & Go based on TPC Matchpoint export, or (2) allow members to spend down credits before cutover.
Do we need to notify TPC Matchpoint before switching?
Review your TPC Matchpoint contract for notice requirements. Some agreements have notice periods or early termination fees. Contact TPC Matchpoint support to discuss your exit plan.
What if our members refuse to switch?
Resistance is rare when migration is well-communicated. Key tactics: (1) early preview access for loyal members, (2) emphasize benefits (your brand, open matches, built-in POS, zero commission), (3) in-club support during first week. Most clubs see 80%+ adoption within 2 weeks.
What is the difference between TPC Matchpoint and MATCHi?
TPC Matchpoint is the branded-app product in the MATCHi family. Matchpoint provides the custom iOS/Android app, tournaments, leagues, and club management. MATCHi is the optional marketplace and TV streaming ecosystem. If you want standalone white-label with no marketplace coupling, Book & Go is fully independent.
Does TPC Matchpoint have automatic access control and court lights?
Yes. TPC Matchpoint publishes automatic access and light control (PIN with booking) on their site. Book & Go offers door access integrations. If your club requires automatic lighting control as well, verify availability with Book & Go before switching.
Does Book & Go have a dedicated stand-alone coach app like Matchpoint?
No. TPC Matchpoint offers a stand-alone coaches app. Book & Go integrates coach tools into the main platform's coach portal. If your coaches need a separate dedicated app, Matchpoint offers that.
Can I use Book & Go if I want MATCHi TV streaming?
Book & Go does not currently integrate with MATCHi TV. TPC Matchpoint offers MATCHi TV streaming (QR at court) as part of their ecosystem. If MATCHi TV is a requirement, Matchpoint is the better fit.
Does Book & Go work in Europe and Latin America like TPC Matchpoint?
Yes. Book & Go supports multi-language interfaces and multi-currency payments, with clubs operating across Europe, Americas, Asia, and the Pacific. TPC Matchpoint has a long-tenure presence in Europe and Latin America. Both work globally.
Will I lose booking traffic if I leave the MATCHi marketplace?
TPC Matchpoint's optional MATCHi marketplace coupling can drive player discovery and walk-in traffic. If your revenue model depends on marketplace discovery traffic, you'll lose that channel. However, you gain full ownership of your customer base, direct marketing control, and zero commission on bookings. Most established clubs find owned-marketing channels (push, email, in-app) generate higher-value repeat bookings than marketplace walk-ins.

Ready to Make the Switch?

Schedule a migration planning call with our team. We'll walk through your specific situation, answer your questions, and build a custom timeline for your club.

30-min walkthrough · No credit card · Live in 4 weeks
How to Switch from TPC Matchpoint to Book & Go: Complete Migration Guide